Sidely legal

Privacy Policy

This policy explains what information Sidely collects, how we use it, and the choices you have when you use our website, products, and chat-based agents.

Effective date: April 27, 2026

Information we collect

We collect information you provide directly, such as your name, email address, account details, support messages, billing information, and any content you send while using Sidely.

We also collect limited technical and usage information, such as device details, browser type, log data, pages viewed, and interaction events that help us operate and improve the service.

How we use information

  • Provide, maintain, and secure the Sidely service.
  • Authenticate you and manage your account.
  • Process payments, subscriptions, and support requests.
  • Improve product quality, reliability, and performance.
  • Send service-related messages and important updates.

How we share information

We do not sell your personal information. We share data only with service providers that help us run Sidely, such as hosting, analytics, authentication, messaging, and payment partners, or when we are required to do so by law.

Data retention and security

We keep personal information only as long as needed for the purposes described in this policy, to comply with legal obligations, and to resolve disputes. We use reasonable administrative, technical, and organizational safeguards to help protect data, but no system is perfectly secure.

Your choices

Depending on where you live, you may have rights to access, correct, delete, or restrict certain uses of your personal information. You can also unsubscribe from non-essential emails at any time.

Contact

If you have a question about this policy or your data, contact us at hello@getsidely.com.